CommandCare
CommandCare is a monthly plan for your Mac that provides ongoing protection, monitoring and expert support. With three tiers available CommandCare allows you to choose the plan that fits your needs, with options ranging from basic monitoring to full proactive support.
CommandCare Essential | $12/month or $99/year (save $24)
For clients who want proactive monitoring and early warning protection
- 24/7 Mac health monitoring
- Hard drive error and failure detection
- macOS system crash and stability monitoring
- Storage capacity and performance alerts
- Malware detection monitoring
- Early warnings to prevent data loss and costly repairs
CommandCare Advanced | $25/month or $250/year (save $50)
For clients who want monitoring plus ongoing remote support and peace of mind
Includes everything in CommandCare Essential, plus:
- Proactively monitored malware protection
- Professional malware removal and cleanup
- 1.5 hour of remote Mac support per month
- Priority support response
- Optional add-on: iPhone or iPad support: $10/month per device
CommandCare Complete | $49/month or $490/year (save $98)
For clients who want monitoring plus ongoing remote support and peace of mind
Includes everything in CommandCare Advanced, plus:
- 2 extra hours of remote Mac support per month
- Highest scheduling priority
- Managed macOS and software updates
- Application installation and configuration
- Backblaze Cloud backup included
- Managed backup and recovery service
- Concierge pickup and delivery service
- Annual system performance review and optimization
- One included iPhone or iPad
- Additional iOS devices: $10/month each
